Prepare for your conference call
by following these simple suggestions.
Before The Conference Call
- Notify your participants of the date/time of your conference in advance of the meeting.
- Prepare any materials needed for the conference.
- Set an agenda for the meeting.
- If possible, send the agenda to all meeting participants.
- Send out a reminder to participants for calls scheduled far in advance.
- Make sure you are in a quiet location where you will not be disturbed.
Begin The Conference Call
- Turn off call-waiting. Most call-waiting features can be deactivated by dialing *70 before dialing into the conference.
- Be on time! It helps if the host or chairperson dials into the conference a few minutes early. This avoids confusion if guests dial-in early.
- Conduct a roll call to find out who has joined your conference.
- Instruct everyone to state their names when speaking to avoid confusion. For example, "This is Karen, and I'd like to see..."
- Require attendees to refrain form putting the call on hold, as some companies have hold music that would disrupt the conference. If a participant places a line on hold, press *0 and request the operator mute or remove the caller from your conference.
During The Conference Call
- Ask for feedback from specific participants instead of from the entire group.
- Postpone any discussions that are not relevant to the conference for another date and time.
- Promptly deal with any noise or distractions.
- Summarize the issues discussed and recap any action items resulting from the call.
- Clearly state when you are ending the conference. Often a guest can be left on the line not realizing that the conference has ended.




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